Returns
No Refund Policy
We do not issue refunds for any purchase. Only approved exchanges are allowed.
At Secrecy®, every piece is made with intention and care. We want you to be fully satisfied with your order, so here’s what you need to know about returns:
Wrong Size
We encourage you to double-check our size chart before checkout.
Since each item is made in limited runs, we are unable to replace orders placed in the wrong size.
Damaged or Incorrect Item
If you receive a damaged or incorrect product, please reach out to us within 7 days from the date of purchase.
Send us the following details:
- Your full name
- Order number
- A clear photo of the item
- Brief description of the issue
We’ll review your request and replace the item as soon as possible.
Please note: items that have been washed or worn may only be replaced at our discretion.
For further concerns, contact us at secrecy.cs@gmail.com or through FACEBOOK MESSENGER m.me/secrecyworldwide.